Shipping policy

Shipping Policy

Your Satisfaction Starts with Seamless Shipping
At Shelton’s Romance, I handle every order with care, ensuring your products arrive safely and discreetly. Below is my shipping policy, designed to provide transparency and confidence in every purchase.

Processing Times

  • Standard Orders: Orders are processed within 1–2 business days.
  • Customized or Special Orders: May require an additional 2–3 business days for preparation.
  • Orders placed after 3 PM CST or on weekends will begin processing the next business day.

Shipping Times and Options

  • Standard Shipping:

    • Estimated delivery time: up to 14 business days after processing.

  • Expedited Shipping:

    • Estimated delivery time: 3–5 business days after processing.

  • International Shipping:

    • Delivery times vary depending on the destination and shipping method selected.

Please note: Delivery times are estimates and may vary due to carrier delays, holidays, or other unforeseen circumstances.

Pick-Up Orders

  • Even for pick-up orders, shipping charges will still apply.
    • This covers the cost of having products shipped to me before making them available for pick-up.
    • I strive to ensure transparency in pricing while providing quality service.

Discreet Packaging

  • All orders are shipped in plain, unmarked packaging to protect your privacy.
  • Billing statements will also reflect a discreet business name for your peace of mind.

Shipping Costs

  • Shipping costs are calculated at checkout based on your chosen method and delivery location.
  • Free Shipping:
    • Available for orders over $75 within the continental U.S.

Order Tracking

  • Once your order has shipped, you will receive a confirmation email with tracking details to monitor your delivery status.

Lost or Delayed Packages

  • If your package has not arrived within the estimated timeframe, please contact me at 314-597-1432.
  • While I am not responsible for delays caused by the shipping carrier, I will do my best to assist in locating your order or filing a claim if necessary.

International Shipping

  • Customs and duties: International customers are responsible for any customs fees or duties incurred during delivery.
  • Shipping times may vary due to customs processing in your country.

Changes to Your Shipping Address

  • If you need to update your shipping address after placing an order, please contact me as soon as possible at 314-597-1432.
  • Address changes cannot be guaranteed after your order has been processed.

Questions or Concerns?

If you have any questions about this shipping policy or need help with your order, don’t hesitate to reach out at 314-597-1432.

Your trust is my priority, and I’m committed to delivering your products quickly, safely, and discreetly.